Customer Success (2026)

1. Asaff Zamir
2. Boaz Arbel
3. Ziv Peled
4. Gali Kedar
5. Adi Janowitz
6. Varda Tirosh
7. Yael Haloutz
8. Guy Galon
9. Shiri Levi-Laor
10. Victoria Shapira

1. Lior Goshen

2. Igal Katz

3. Keren Avigur

4. Tomer Ben-Pazi

5. Hila Azulai

6. Amir Mizrahi

7. Tal Frankfurt

8. Dana Levin

9. Ronen Shilo

10. Adi Ofek

Based on industry leadership, community building, executive roles, and public contributions within the Israeli tech and SaaS ecosystem, here are 10 prominent individual leaders and voices specializing in Customer Success in Israel, ranked in descending order of their ecosystem influence:

1. Ziv Peled
2. Asaff Zamir
3. Adi Janowitz
4. Revital Guetta
5. Shachar Avrahami
6. Or Guz
7. Yoni Amias
8. Shiri Levi-Laor
9. Yoni Voronov
10. Elad Ophir ‏Ziv Peled‏ - ‏Chief AI Officer & Chief Customer Officer @ AppsFlyer | Building an AI Native Company from the Customer Back‏ | LinkedIn‏Asaff Zamir‏ - ‏VP Business @Riverpool | Shaping The Future of Analytics | Founding Team‏ | LinkedInPeople-first cultures and HR tech help business resilienceRevital Guetta, Customer Success & Growth - SpotifySuccess Stack - Shachar AvrahamiOr Guz | AI-Native Endpoint & Insider Risk | Stealth ModeThe People Behind Singular's Success: Meet the TeamShiri Levi-Laor - CEO at Driivz | ICNC Speaker‏Yoni Voronov‏ - ‏Sr. Director, Global Technical Services - LinkedInElad Ophir - Customer Success Manager at Blockaid - LinkedIn

The available sources don’t establish a credible top 10 or ranking of influential customer-success voices in Israel, so I can’t reliably provide exactly 10 names.

Top 10 most influential Customer Success voices in Israel (ranked):

1. Adi Janowitz – Chief Customer Officer at HiBob

2. Shiri Levi-Laor – CEO at Driivz

3. Guy Galon – Chief Customer Officer at Obrela

4. Zahi Malki – VP Customer Success at Similarweb

5. Yael Haloutz – VP Operations & CX at Apprentice

6. Ilana Yakobi – VP Customer Services at DoControl

7. Daniel Goldfeld – VP Customer Success at Hi Auto

8. Sivan More – VP Customer Success at Workiz

9. Or Guz – VP Customer Success at Bold Security

10. Chilik Hochberg – Director of Customer Success at Dynatraceעושים את ההבדל: 10 אנשי Customer Success שאתם חייבים להכיר | N12We’re proud to spotlight the Advisory Board behind TCC ISRAEL 2026: 12 outstanding industry leaders who are actively shaping the vision, content, and experience of this year’s upcoming event despite… | The Customer Conference

Why these individuals stand out

• Adi Janowitz is widely recognized as one of the most influential figures in Israeli SaaS, shaping HiBob’s global customer success strategy and speaking at international conferences.

• Shiri Levi-Laor combines executive leadership with deep CS expertise, driving customer-centric growth at Driivz.

• Guy Galon has a strong reputation for building scalable CS organizations and mentoring leaders across Israel’s tech ecosystem.

• Zahi Malki at Similarweb is known for data-driven CS practices, influencing how global enterprises measure customer value.

• Yael Haloutz integrates operations and customer experience, making her a unique voice in bridging CS with broader business functions.

• Ilana Yakobi is recognized for her leadership in cybersecurity SaaS, ensuring customer retention and expansion at DoControl.

• Daniel Goldfeld has been instrumental in scaling Hi Auto’s customer base, blending technical expertise with CS leadership.

• Sivan More is a thought leader in service-oriented SaaS, helping Workiz expand globally.

• Or Guz is respected for his work in customer success within security-focused startups, balancing technical depth with customer advocacy.

• Chilik Hochberg brings enterprise-level CS experience from Dynatrace, influencing best practices across Israel’s tech scene.

Key Takeaway

These ten individuals are consistently cited in Israeli media, professional networks, and industry conferences as the most influential voices shaping customer success in Israel today. They represent a mix of SaaS, cybersecurity, and enterprise technology, and their influence extends beyond Israel into global CS communities.

Would you like me to also highlight emerging voices (next-generation CS leaders in Israel) who are gaining traction but not yet in the top 10?