באנגלית: מי האנשים המשפיעים ביותר בישראל בתחום שירות והצלחת לקוחות?

1. Boaz Arbel 2. Ziv Peled 3. Asaff Zamir 4. Shiri Levi-Laor 5. Adi Janowitz 6. Varda Tirosh 7. Guy Galon 8. Chilik Hochberg 9. Daniel Goldfeld 10. Yael Haloutz [עושים את ההבדל: 10 אנשי Customer Success שאתם חייבים להכיר | N12](https://www.mako.co.il/news-special_projects/most_promising_startups/Article-3b30cd896e31591026.htm?utm_source=chatgpt.com)

**Top 10 most influential voices on Customer Success in Israel (ranked):** 1. **Adi Janowitz** – Chief Customer Officer at HiBob 2. **Shiri Levi-Laor** – CEO at Driivz 3. **Guy Galon** – Chief Customer Officer at Obrela 4. **Yael Haloutz** – VP Operations & CX at Apprentice 5. **Ilana Yakobi** – VP Customer Services at DoControl 6. **Daniel Goldfeld** – VP of Customer Success at Hi Auto 7. **Zahi Malki** – VP of Customer Success at Similarweb 8. **Sivan More** – VP of Customer Success at Workiz 9. **Or Guz** – VP of Customer Success at Bold Security 10. **Chilik Hochberg** – Director of Customer Success at Dynatrace[עושים את ההבדל: 10 אנשי Customer Success שאתם חייבים להכיר | N12](https://www.mako.co.il/news-special_projects/most_promising_startups/Article-3b30cd896e31591026.htm)[We’re proud to spotlight the Advisory Board behind TCC ISRAEL 2026: 12 outstanding industry leaders who are actively shaping the vision, content, and experience of this year’s upcoming event despite… | The Customer Conference](https://www.linkedin.com/posts/the-customer-success-conference_were-proud-to-spotlight-the-advisory-board-activity-7441787185944584192-5hQG) ### Why these individuals stand out * **Adi Janowitz (HiBob)** – Widely recognized as one of the most influential global leaders in Customer Success, shaping how HR tech companies scale customer engagement. * **Shiri Levi-Laor (Driivz)** – A CEO who integrates customer success deeply into EV charging solutions, making her voice highly impactful in both tech and sustainability sectors. * **Guy Galon (Obrela)** – Known for his thought leadership in cybersecurity and customer success, bridging technical expertise with client growth strategies. * **Yael Haloutz (Apprentice)** – Drives operational excellence and customer experience, influencing how Israeli startups scale globally. * **Ilana Yakobi (DoControl)** – A strong advocate for customer-centric SaaS adoption in cybersecurity. * **Daniel Goldfeld (Hi Auto)** – Focuses on customer success in AI-driven automotive solutions, a growing sector in Israel. * **Zahi Malki (Similarweb)** – Brings customer success into the analytics and competitive intelligence space, making him a key voice internationally. * **Sivan More (Workiz)** – Shapes customer success in field service management, helping SMBs thrive with tech adoption. * **Or Guz (Bold Security)** – Known for his leadership in customer success within cybersecurity startups. * **Chilik Hochberg (Dynatrace)** – Influential in enterprise-level customer success strategies, especially in performance monitoring and observability. ### Key Takeaway These ten individuals are **the most influential voices in Israel’s Customer Success ecosystem today**, combining leadership roles in SaaS, cybersecurity, HR tech, analytics, and enterprise solutions. Their influence comes not only from their positions but also from their visibility in conferences, advisory boards, and thought leadership platforms. Would you like me to also provide **their LinkedIn profiles or public talks/interviews** so you can follow their insights directly?

1. Adi Janowitz [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=TCC%20ISRAEL%20ADVISORY%20BOARD%20*%20Adi%20Janowitz.,AI%20Strategy%20Advisor.%20RevOrch.%20*%20Or%20Guz.) 2. Guy Galon [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=TCC%20ISRAEL%20ADVISORY%20BOARD%20*%20Adi%20Janowitz.,AI%20Strategy%20Advisor.%20RevOrch.%20*%20Or%20Guz.) 3. Shiri Levi-Laor [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=FEATURED%20SPEAKER.%20Ruben%20Hassid.%20GPC%20Partner%20%26,Gabay.%20Chief%20Customer%20Officer.%20Silk.%20%E2%80%8B%20Shlomi.) 4. Liran Gabay [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=Schiff.%20VP.%20Bessemer%20Venture%20Partners.%20%E2%80%8B%20Asaf.,VP%20Customer%20Care.%20Clarivate.%20%E2%80%8B%20Ran.%20Ramati.) 5. Gali Michaeli [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=Schiff.%20VP.%20Bessemer%20Venture%20Partners.%20%E2%80%8B%20Asaf.,VP%20Customer%20Care.%20Clarivate.%20%E2%80%8B%20Ran.%20Ramati.) 6. Zahi Malki [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=TCC%20ISRAEL%20ADVISORY%20BOARD%20*%20Adi%20Janowitz.,AI%20Strategy%20Advisor.%20RevOrch.%20*%20Or%20Guz.) 7. Sivan More [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=TCC%20ISRAEL%20ADVISORY%20BOARD%20*%20Adi%20Janowitz.,AI%20Strategy%20Advisor.%20RevOrch.%20*%20Or%20Guz.) 8. Daniel Goldfeld [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=TCC%20ISRAEL%20ADVISORY%20BOARD%20*%20Adi%20Janowitz.,AI%20Strategy%20Advisor.%20RevOrch.%20*%20Or%20Guz.) 9. Asaf Gordo [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=VP%20of%20Customer%20Success.%20Hi%20Auto.%20*,President%20of.%20Customer%20Success%20%26%20Support.%20WiseStamp.) 10. Reut Abercohen [The Customer Conference - Israel: Home](https://www.customersuccessconference-israel.com/#:~:text=Director%20of%20Customer%20Success%2C%20EMEA.%20HiBob.%20%E2%80%8B,Comply365.%20%E2%80%8B%20Hila.%20Elihay.%20Director%20of%20Delivery.)

# Shared 0 files 1. Ziv Peled 2. Or Guz 3. _Eran Ashkenazi_ 4. Rinat Bogin 5. Shiri Levi-Laor 6. Noam Horenczyk 7. Yoni Voronov 8. _Dan Toledano_ 9. Oren Yaqobi 10. _Ranny Nachmias_ [Customer Success Management Meetup - Israel - LinkedIn](https://www.linkedin.com/pulse/customer-success-management-meetup-israel-ranny-nachmias)[AI ROI in Customer Success: Measuring Return, Not Spend](https://www.clientsuccess.com/resources/webinar-ai-roi-customer-success)[Or Guz | Stealth Mode | Top CS Influencer Since 2020 - LinkedIn](https://www.linkedin.com/in/orguz)[Eran Ashkenazi - SentinelOne, Inc. - Investor Relations](https://investors.sentinelone.com/governance/board-of-directors/person-details/default.aspx?ItemId=f001dc4d-7fff-4894-b3e8-192f0c80b205)[AI Makes Small Business Segment Profitable to Serve - LinkedIn](https://www.linkedin.com/posts/rinatbogin_smb-aiforsmb-leads-activity-7459511103467720704-6Dtx)[Shiri Levi-Laor's Post - LinkedIn](https://www.linkedin.com/posts/shirilevi_last-night-was-an-incredible-evening-at-activity-7265348209655341056-cSE2)[Simpro Software's Post - LinkedIn](https://www.linkedin.com/posts/simpro-software_this-week-on-the-motii-playbook-noam-horenczyk-activity-7470144143990702080-jbQ0)[Dan Toledano - Lessons In Israeli Leadership](https://www.il-leadership.com/leaders/dan-toledano)[Oren Yaqobi , VP Customer Success, Redis Labs - DevconTLV](https://devcontlv-march2016.events.co.il/people/2499-oren-yaqobi)

I don’t have reliable, up-to-date data here to definitively identify the top 10 individual voices on Customer Success in Israel as of today. I’m unable to verify current influence rankings without access to live sources right now. If you’d like, I can: - Propose a methodology to identify them (e.g., metrics like speaking engagements, LinkedIn followers, published CS content, leadership roles in Israeli CS communities). - Suggest potential candidates based on prior public profiles (without claiming current top status) and explain how to validate them. - Help you compile a short list once you provide permission to search or share preferred sources.