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    Jeanne Bliss

    Jeanne Bliss is a leadership and customer experience advisor and keynote speaker who inspires the world's most beloved companies to earn growth and admiration.

    #2 Customer experience (CX) strategy#9 Customer Advocacy
    33CiteRank

    Last updated 11 Nov 2026 · Named in 50 answers across 6 engines
    Bing AI Mode starts a separate baseline. Copilot remains a separate public engine and keeps its history; changes across the switch are not like-for-like growth.

    How AI engines see them

    Recognized by 5 of 5 measured engines. Updated 2026-10-26

    All five engines credit Bliss with pioneering the Chief Customer Officer role at companies including Lands End, Microsoft, Coldwell Banker and Allstate. ChatGPT alone names her book I Love You More Than My Dog. Copilot adds her book Chief Customer Officer 2.0 and retention rates of 95 to 98 percent. Google AI Mode names her book Would You Do That to Your Mother. Perplexity and ChatGPT both mention her firm CustomerBliss. The engines most often cite customerbliss.com and speaker bureau pages such as premierespeakers.com.

    • ChatGPTNamed in 10 answers

      Says Bliss is best known for pioneering the Chief Customer Officer role and advises organizations through her firm CustomerBliss.

      Known for
      • pioneering the Chief Customer Officer role
      • book on loyal customers as advocates
    • GeminiNamed in 13 answers

      Says Bliss is a pioneer in customer experience and customer-centric leadership, the first CCO at companies including Lands End and Microsoft.

      Known for
      • customer-centric leadership
      • treating customers as assets
    • Google AI ModeNamed in 9 answers

      Says Bliss co-founded the Customer Experience Professionals Association and is credited with originating the Chief Customer Officer role at Lands End, Microsoft, Coldwell Banker and Allstate.

      Known for
      • originating the Chief Customer Officer role
      • customer-driven growth
    • PerplexityNamed in 6 answers

      Says Bliss pioneered the Chief Customer Officer role, founded CustomerBliss and co-founded the Customer Experience Professionals Association.

      Known for
      • human-centered leadership
      • turning customers into advocates
    • Bing AI ModeNamed in 3 answers

      No description yet.

    • CopilotNamed in 9 answers

      Says Bliss pioneered the Chief Customer Officer role at Lands End, Microsoft, Coldwell Banker and Allstate and is known as the Godmother of Customer Experience.

      Known for
      • customer-centric leadership
      • Chief Customer Officer books

    Top Segments

    • #2Customer experience (CX) strategyof 45
      Named in 25 answers
    • #9Customer Advocacyof 58
      Named in 20 answers

    Top URLs

    1. 1
      Top CX Influencers to Follow in 2026 - Alchemer
      alchemer.com19 citations
    2. 2
      Top 50 CX leaders 2026
      cxnetwork.com13 citations
    3. 3
      Top 30 CX Influencers
      thecxlead.com10 citations

    Prompts where Jeanne is named

    Run now opens the answer page for that prompt.

    • Who should I follow to learn about Customer experience (CX) strategy?

      Named by 5 engines

    • Who are the most influential voices in Customer marketing & advocacy?

      Named by 1 engines

    • Who are the most influential voices in Retention & churn?

      Named by 1 engines

    Track Jeanne

    Follow Jeanne's measured AI visibility and see the questions where they rank.