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    Jay Baer

    Jay Baer is a renowned global business strategist, serial entrepreneur, and author of 7 best-selling business books, who advises on customer experience and business growth strategies.

    #7 Brand marketing#8 Demand Generation
    48CiteRank

    Last updated 11 Nov 2026 · Named in 122 answers across 5 engines
    Bing AI Mode starts a separate baseline. Copilot remains a separate public engine and keeps its history; changes across the switch are not like-for-like growth.

    How AI engines see them

    Recognized by 5 of 5 measured engines. Updated 2026-10-26

    All five engines name Jay Baer and agree that he is a customer experience and business growth expert, author and keynote speaker. Copilot adds his Human.Kind framework on keeping human connection in B2B sales. Gemini and Google AI Mode stress Youtility as a sales approach. Perplexity gives only a short profile naming client brands such as Nike and Oracle. The most cited pages are on jaybaer.com, with speakersassociates.com and linkedin.com also cited.

    • ChatGPTNamed in 15 answers

      ChatGPT describes him as a customer experience, marketing and business growth strategist whose ideas, including Youtility, apply to B2B sales leadership.

      Known for
      • Youtility concept
      • Customer experience as growth
      • Trust-building in buying journeys
    • GeminiNamed in 20 answers

      Gemini describes him as a business strategist, New York Times best-selling author and Hall of Fame keynote speaker focused on customer experience, digital marketing and growth.

      Known for
      • Youtility as sales strategy
      • Hug Your Haters complaint handling
      • Time to Win speed research
    • Google AI ModeNamed in 38 answers

      Google AI Mode describes him as a Hall of Fame keynote speaker, entrepreneur and author of Youtility and Hug Your Haters whose ideas shape B2B sales and marketing alignment.

      Known for
      • Youtility philosophy
      • Customer experience as sales driver
      • Sales and marketing alignment
    • PerplexityNamed in 34 answers

      Perplexity describes him as a business growth and customer experience expert, advisor, author and speaker who has helped brands such as Nike, Oracle and Salesforce.

      Known for
      • Helping brands gain and keep customers
      • Books on marketing and CX
    • Bing AI ModeNot named

      No description yet.

    • CopilotNamed in 15 answers

      Copilot describes him as a customer experience voice whose frameworks Hug Your Haters, Talk Triggers and The Time to Win help B2B leaders retain customers and build loyalty.

      Known for
      • Hug Your Haters method
      • Talk Triggers word-of-mouth
      • Responsiveness as revenue

    Top Segments

    • #7Brand marketingof 47
      Named in 10 answers
    • #8Demand Generationof 60
      Named in 8 answers

    Top URLs

    1. 1
      Top 30 Marketing Experts & Influencers to Follow in 2026 | CDP.com
      cdp.com15 citations
    2. 2
      Top 45+ Digital Marketing Experts I Recommend in 2026 - OneLittleWeb
      onelittleweb.com13 citations
    3. 3
      Top CX Influencers to Follow in 2026 - Alchemer
      alchemer.com13 citations

    Prompts where Jay is named

    Run now opens the answer page for that prompt.

    • Who are the most influential voices in Customer marketing & advocacy?

      Named by 3 engines

    • Who are the best marketing experts to follow?

      Named by 2 engines

    • Who are the most influential voices on Video marketing?

      Named by 2 engines

    • Who should a b2b content marketer follow for B2B Content Marketing?

      Named by 2 engines

    • Who should I follow to learn about customer advocacy?

      Named by 1 engines

    • Who should I follow to learn about Customer experience (CX) strategy?

      Named by 1 engines

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