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    Ian Golding

    Ian Golding is a core global authority on CX practice and governance, involved in standardizing the discipline globally and helping enterprises build rigorous customer experience strategies.

    #18 Customer experience (CX) strategy#37 Customer Advocacy
    19CiteRank

    Last updated 11 Nov 2026 · Named in 12 answers across 4 engines
    Bing AI Mode starts a separate baseline. Copilot remains a separate public engine and keeps its history; changes across the switch are not like-for-like growth.

    How AI engines see them

    Recognized by 3 of 3 measured engines. Updated 2026-09-20
    • ChatGPTNot named

      No description yet.

    • GeminiNot named

      He is a globally renowned CX specialist.

    • Google AI ModeNot named

      He is a globally recognized CX specialist.

    • PerplexityNot named

      He is a recognized global CX consultant.

    • Bing AI ModeNot named

      No description yet.

    • CopilotNot named

      No description yet.

    Top Segments

    • #18Customer experience (CX) strategyof 45
      Named in 12 answers
    • #37Customer Advocacyof 58
      Named in 8 answers

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