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    Bruce Temkin

    #42 Customer experience (CX) strategy
    11CiteRank

    Last updated 11 Nov 2026 · Named in 7 answers across 2 engines
    Bing AI Mode starts a separate baseline. Copilot remains a separate public engine and keeps its history; changes across the switch are not like-for-like growth.

    How AI engines see them

    Recognized by 5 of 5 measured engines. Updated 2026-09-19
    • ChatGPTNot named

      He is a major figure in customer experience.

    • GeminiNot named

      He is a pioneer in customer experience.

    • Google AI ModeNot named

      He is the Godfather of Customer Experience.

    • PerplexityNot named

      He helped establish customer experience as a discipline.

    • Bing AI ModeNot named

      No description yet.

    • CopilotNot named

      He is the Godfather of Customer Experience.

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    • #42Customer experience (CX) strategyof 45
      Named in 10 answers

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